Past Events | 2022

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December 6, 2022

Protecting Yourself from Frauds and Scams

• Kenneth De Melo, Senior Branch Manager at BMO in Kirkland
• Stephanie Senecal, Senior Support Unit Coordinator Canadian Anti-Fraud Centre
• Brad Russell, Senior Competition Law Officer in the Deceptive Marketing Practices Directorate of the Competition Bureau of Canada

• Understanding common consumer frauds and tactics.
• The different types of frauds and scams as seen at the bank.
• Spotting Financial Abuse. Know Your Customer Rule and how it can benefit us.
• Understanding the current trends that affect seniors.
• The impact of fraud and how to report it.
• Tips and advice.
• What types of deceptive marketing investigations does the Competition Bureau undertake? What resources are available to protect people and businesses against fraud?

November 8, 2022

With the Higher Interest Rates and Increased Costs: Are You Worried About Your Debt Load? What Can You Do to Protect Yourself and Family

• Kenneth De Melo, Senior Branch Manager at BMO in Kirkland
• Monica Sourour, Money and Budget Coach

• Know the signs when you are in trouble.
• What are the misconceptions people have when approaching the bank for help?
• What can your bank do for you?
• Preparing an Expense Worksheet, reducing utility costs, Seniors programs and discounts, and Government Benefits. Controlling credit card debt.

October 26, 2022

Things to Know to Have Successful Volunteer Governing Boards

Presenter: Frances Ravensbergen, PhD
Frances has been working and consulting in the community sector in Quebec for over 40 years. She was a founder and active with the Centre for Community Organizations from 2000-2021, teaches at Concordia University (Applied Human Sciences, School of Community and Public Affairs).

• Bylaws and the journey of a board member from recruitment to end of term
• Roles & Responsibilities of a Volunteer Board Member
• Other key items such as: staff and boards working together, liability insurance, effective board meetings, the Board’s role in HR management, conflict resolution, etc.

September 13, 2022

What You Need to Know About the Car Industry

Presenter: Mr. George Iny
Mr. Iny, Director of Automobile Protection Association (APA), and the co-author of the Lemon-Aid New and Used Car Guide. George has undertaken more than 30 field investigations of automobile retailing and repairs for government and the media in five Canadian provinces.

• The impact of vehicle shortages
• Hybrid vs Electric vs Gas
• Issues Specific to Older Drivers
• Dealer extras, separating the good add-ons from those that offer poor value.

March 16, 2022

Online Webinar: Identifying Elder Abuse? What Are Your Rights If You Suspect You Are a Victim of Elder Abuse? Is Mediation An Option?

This webinar will be discussing the different types of senior abuse, how to prevent abuse, and will provide information on legal recourses. Special emphasis will be placed on the following topics:

Understanding the different forms of abuse: neglect, physical, psychological, and financial
Are ageism and discrimination a form of elder abuse?
What role does society have in preventing and addressing elder abuse?
The older person’s concept of justice and appropriate vehicles for achieving justice
Approaches to preserve and repair family relationships when the perpetrator is a family member 
Recourses when the perpetrator is a third party
Prevention of abuse and exploitation
Over-protection of the older victim and violation of rights

Presenters: 
Daphne Nahmiash, Ph. D.
President, Handicap-Vie-Dignité
Associate member, McGill University Research Centre for Studies in Aging (MCSA)

Founder and Honorary president, Notre-Dame-de-Grâce (NDG) Community Committee on Elder Abuse (NDGCCEA)
Daphne Nahmiash, Ph. D., of Montréal, Quebec, was a member of the National Seniors Council from 2007 until April 30th 2011. She is a member of and former Chair of the McGill Centre for Studies in Aging, Education Committee. She was chairperson of the Notre-Dame-de-Grâce (NDG) Community Committee on Elder Abuse (NDGCCEA) which she founded in 1989. She was an Adjunct Professor in Gerontology and Social Services at Université Laval (with a Ph. D. in social work). She retired several years ago from her position as Director of Professional Services of CLSC NDG and as Commissioner of Complaints and Quality of Services at the Centre de santé et de services sociaux Cavendish in Montreal. Dr. Nahmiash has been working in the field of seniors’ health and social services for the past 50 years. She has been part of many government committees and volunteer boards, including at the Quebec Health and Social Services Ministry where she produced government reports on elder abuse, neglect and services to seniors. She has coauthored the book When seniors are abused: A guide to intervention, published by Captus Press and many book chapters and scientific articles on senior abuse as well as the book Home Care: A love affair translated into three languages. Some of her awards include Woman of the Year 2005–2006, awarded by the Montreal Council of Women for initiatives to improve the quality of life of older adults and the Queen’s Diamond Jubilee Medal for her contribution to the field of Gerontology in 2012.

Ann Soden, Ad.E.

Lawyer and Executive Director, National Institute of Law, Policy and Aging 
Founder of The Elder Law Clinic

Ann is the Founding Chair of the National Elder Law Section of the Canadian Bar Association (CBA), a writer, editor and conference speaker on issues and problems of ageing and how they can be resolved and prevented in multidisciplinary, client-centred, human ways which avoid court and promote dignity, autonomy and quality of life for older persons.

In 2007 Ann Soden opened the Clinique juridique des aînés /The Elder Law Clinic, a pro bono mobile clinic and pilot research center serving older adults throughout the province of Québec and teaching clinical practices to law, medical and social work students on legal issues, and the multifaceted challenges, of aging.

In 2007 Ann Soden was designated an avocate émerite (Ad. E.)  by the Barreau du Québec for her contribution to the legal profession, society and the law through the development of Elder Law in Canada. In 2017 she was the inaugural recipient of the Lord Reading Access to Justice Award conferred by the Minister of Justice of Québec.

Ann was awarded the Barreau du Québec’s Justice Pro Bono Prize (2021)

February 8, 2022

Online Webinar: Advance Medical Directives and Living Wills: What They Are and How to Make Them

In this workshop, Rick Goldman is a lawyer and plain language specialist with  Éducaloi, will explain the three specific medical situations, and the five medical treatments, in which advance medical directives (AMDs) apply. He will walk you through the process of making an AMD step-by-step, from downloading and filling out the Régie Assurance Maladie du Québec (RAMQ) form for an AMD, to adding it to the register so that doctors can consult your AMDs if necessary. By the end of this workshop, you will have all the information you need to create and to register your AMDs. It’s free and easy to do! He will also discuss living wills, which are similar to AMDs but less formal.

Presenter:
Rick Goldman
Lawyer and plain language specialist with Éducaloi

A lawyer for more than 30 years, Rick Goldman has a wealth of experience in the community sector. He was Staff Lawyer at Project Genesis, a Montreal community group advocating for housing, welfare and other social rights. He also served as Coordinator of the Committee to Aid Refugees. In addition to working at Éducaloi, Rick also serves as Supervising Lawyer at the Just Solutions Legal Clinic of the Montreal City Mission.

January 28, 2022;

McGill Community for Lifelong Learning Lecture: English-speaking Seniors in Quebec: Challenges and Advocacy

In partnership with McGill Community for Lifelong Learning, outgoing Seniors Action Quebec Executive Director, Vanessa Herrick, recently gave a presentation on English-speaking seniors in Quebec and advocacy.